概要

To gain a suitable position in the organization and work to the best of my abilities. To acquire skills and develop as an individual and strive towards achieving organization goals. A focused team player, deep belief in hard work, sincerity and passion for learning excellence in every move

工作经历

公司标识
Fixed Sales Coordinator – Large Enterprise & SM
Emirates Integrated Telecommunications Company - Du, Dubai, UAE
Nov 2014 - 代表 , United Arab Emirates

Creation of Large Enterprise & Consumer fixed services work orders.
• Providing solutions to Account Managers in complex products provisioning
• Handling site offices request
• Gaining a strong knowledge and understanding of a clients’ brand and products requirements.
• Enhancing processes to have smooth to process activity in shortest possible time.
• Providing strategy to Account Manager on tackling Key Account customers shifting of services.
• Coordination with various teams in provisioning the services to the customer.
• Meeting with concerned teams to further tune the process for most better enhancement

公司标识
Asst. Computer/Network Administrator
Sialkot Dry Port Trust
Apr 2010 - May 2014 | Sialkot, Pakistan

Planning, Implementing, and Maintaining Server 2003, 2008 Active Directory Infrastructure.
• Responsible to manage the company MDT server for OS deployments on the machines
• Supporting SDPT full time employees and trainee employees
• Technical support to end users by physical as well as on remote basis.
• End users support based on the ticket priorities (HPSM software).
• Co-ordinate with the other support teams to fulfill the end users requirements
• Troubleshoot network issues, software issues & hardware issues.
• Testing newly implemented software, hardware, network etc. and send the report to the concern team for the impact on the real time environment.
• Test the windows deployment patches before deploying on the real time environment and send the report the server team for the effectiveness of the patches.
• Install the software’s based on the user requests & depend on the pre-approved and approval required basis.
• Handle the security based incidents, requested by Incident response team for user machines.
• Identify known/unknown problems and documents resolutions.
• Escalate the technical issues to the concern team if required.

学历

BISE, Gujranwala
中级/A级, 贸易学学生, FA‎
Humanities
等级 B+
2013
City Public High School
大学入学/0级, 科学, matric‎
Science
等级 B+
2006

技能

熟练 Cabling
熟练 Conservation Awareness
熟练 CRM Command
熟练 E-mail applications
熟练 IT Support Responsibilities
熟练 Microsoft Servers
熟练 Netcracker
熟练 Pivotal
熟练 Sales Operatins
熟练 Switches
熟练 Xray Equipment Maintenance

语言

初学者 阿拉伯语
熟练 英语
熟练 乌尔都语
熟练 旁遮普语

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